You can create a connection to the Skai platform to allow Crisp to ingest Skai ad-campaign data.

By setting up a connection between Crisp and this portal, you can feed your data into any data destination.

Before you create the connection, get the required Skai account information:

  1. Get your refresh token and client id:
    • Log in to the Kenshoo API screen
    • From the welcome screen that appears, note the values that appear in the first two fields ( (Refresh Token and client-id).
  2. Get your Kenshoo Server (KS) id:
    • Log in to the Skai platform
    • Go to Administration > About Skai > ServerID, and not the server id that appears (i.e., 1234). Note: An account with administrator access is required to locate the server id this way, but you can also typically get the server id by looking at the link format when you are logged into your Skai account. For example, for the following link, the KS id is 1234:


To connect your Skai account to Crisp:

1. Log into your Crisp account.

2. From the main menu at the top right of the screen, select Inbound Connectors.

Main Menu_Inbound Connectors.png

3. Select the Add connector button.


4. Select the Skai connector tile.


5. If you want, update the name for the connector.


6. Enter the Skai account information you acquired by following the steps in the previous section

7. Select the Save button.