Please refer to your email provided by the Crisp team for your:

• Crisp System URL
• Email Address for system access
• Temporary Password - which you will reset upon logging in the first time

Instructions for Account Setup

1. Navigate to the Crisp System URL provided via email.
2. You will be taken to a Crisp Login screen. On this page, enter the Crisp provided email address. Note: You will not be entering a password here. Once you have entered the email, the screen will change.
3. Select the Log In With Crisp Analytics button.
   
4. A Microsoft login window appears where you will re-enter the Crisp-provided email, then click Next. If you already have a Microsoft email filled in, please make sure you select Use another account and then copy the Crisp provided email address again.
   
   
5. On the next screen, you will be asked to enter a password. Please refer to your email from the Crisp team for your Temporary Password. After you copy/paste your temporary password and select Next, you will be prompted to create a new password. 

The Crisp application reappears.

5. From the sidebar, select the Retail Analytics option, then select the Workspace for your organization. You may see a prompt to verify your email one more time. You may also need to refresh your browser a couple of times to see the workspace appear. 

6. Start to explore! The Performance Insights section is a great place to start.