This info sheet describes the documents you will use to work with this partner and what you need to provide Crisp in order to get set up for EDI with this partner.
Crisp EDI Portal workflow
The following diagram lists the EDI documents you will receive and send to work with this partner and outlines your workflow in the Crisp EDI Portal.
Note: EDI 997s are sent by each part to acknowledge transmissions, but this happens behind the scenes and does not impact your workflow in Crisp.
Optional Documents which can be sent by the partner include:
- EDI 820 Remittance Advice
- EDI 830 Planning Schedule
- EDI 852 Product Activity Data
Requirements
Before we can proceed with your setup, we need the following information:
- This partner requires shipping labels that incorporate your GS1 company prefix. Please provide us with your GS1 company prefix. Note: Your GS1 company prefix is often used as the first 6 digits of your item UPC codes.
- On the ASN, the data must be packed onto virtual pallets one item per pallet or pallet tier.
- You can pack multiple items onto the actual physical pallets.
- Shipping labels are required for each pallet/item/pallet tier on the shipment.
- If your items have any of the following identifiers, the information must be included in the ASN file: lot numbers, expiry date, manufacture date.
- For the ASN data (virtual pallet) you need to group identifiers (e.g., lot numbers) together, so that each group is on its own pallet or pallet tier.
- For the physical pallets, you need to group identifiers together and clearly label each.
- If your items are invoiced by weight (e.g., catch-weight), please advise us so that we can ensure that the invoice is formatted to include this information. You will receive a Purchase Order (PO) with a unit of measure – CA (case). Your Invoice will be sent with the actual weights (e.g., price per kg). To create your invoice, you need to convert the quantity from case to the actual weight (e.g., kg).
EDI setup and testing process
Loblaws requires their vendors to complete certification & testing via their third party tester: SPS Commerce. New vendors will need to sign a Certification & Testing Agreement with SPS. Once you have access to the SPS Testing Portal, please create a login for us (we will confirm the email address to use) and then we can login and complete the necessary testing tasks on your behalf.
Once testing has been completed, SPS will issue their Certification Notice and they will advise Loblaws that your setup is ready to be moved to production.
Also ensure that we have your DUNS number on hand as this will be required to be sent out on the Invoice (EDI 810).
Loblaws requires shipping labels. Please ensure that you have adequate supply of these 4x6 labels on hand.
More questions? Just ask us
Our support team is here to help.
You can reach us directly at 905-947-1904 or edisupport@gocrisp.com, Monday to Friday from 7:00 a.m. to 7:00 p.m. Eastern time. Support will respond to emails and calls received after that time on the following business day.
After Hours: if you have an urgent issue outside of our normal business hours, please leave a voice message and the on-call support agent will respond as quickly as possible.