Can I replace outdated or discontinued products with new products?

Crisp can use the sales order history data from outdated or discontinued products to inform the forecast for new products. To do this, set up a relationship between the products within your Crisp account.

Follow the steps below to learn how to add a relationship between two products.

1. Log into your Crisp account

2. On the Products page, click the ID of the product that you want to replace with a new product. This will take you to the product details page
   
   

3. Click Product Relationships
   
   

4. Select New Relationship
   

5. Search for and select the product that you want to place your chosen product with

6. Enter the conversion rate
   

7. Click save