The UNFI Chargebacks tab provides more information on your chargebacks. Some visualizations display chargeback codes that are provided by UNFI. To better understand the reason for a chargeback, we recommend referring to these code definitions as provided by UNFI.
EAST MCB DEFINITIONS
| A |
Arranged by Vendor – This is for ongoing deals, EDLPs, CLPs, etc. that are sent to UNFI by the broker or vendor |
|
C |
Case Stack – This is for any case stack deals sent to UNFI by the vendor and or broker |
| D |
Demo – This is for product used at store demo’s or samplings |
| M |
Miscellaneous |
| N |
Mass Market Opening Order/Placement – This category is for supermarket accounts for new store openings and first time placement |
| O |
Opening Order – This category is for new store openings for retail accounts. These deals are sent to UNFI by the broker and or vendor |
| P |
Promos – This is for monthly promotions for a store or a chain of stores that are sent to UNFI by the broker or vendor |
| T |
Broker Turnovers – This category is for any turnover order discounts that are written by the broker on behalf of the manufacturer Vendor Turnovers – This category is for any turnover order discounts that are written by the manufacturer themselves due to the fact that they do not have any brokers working for them |
| U |
Show Order – This is for any show discounts authorized by the vendor or broker. Typically 2 national shows (Expo West, Expo East) and UNFI Tabletop Shows |
| Z |
Salesman Samples – UNFI’s goal is to support the sales of your products through informed marketing, inside and outside sales teams. Samples will be pulled from our inventory and billed back to the vendor. Samples of regularly stocked items (not new products) may also be occasionally pulled from inventory, for the purpose of introducing your products to selected customers (supermarket, foodservice, chains) who do not currently stock your products |
Accurate as of 6/19/2020
WEST MCB DEFINITIONS
| A |
Ad Deal – Customer-specific discounts submitted in spreadsheet format by retailer. They run for about a month. Can include customer specific OI discounts |
|
C |
Customer-specific Published Deal – Special discount published through UNFI. Customers must sign up for the specific limited-time program to receive the deal |
| E |
EDLP – Customer-specific discounts, submitted directly to UNFI by the supplier/broker. All entered as MCB. Can only accommodate published OI discounts. |
| F |
Flyer – UNFI Circular program discounts |
| M |
New Additions – UNFI new additions or truckload deal program discounts |
| O |
New Store Opening – Special discounts given on the first case purchased as part of a new store set |
| P |
Publications – UNFI monthly specials program discounts |
| S |
Shelf Sales – Customer-specific discounts, submitted directly to UNFI by the supplier/broker. They run for about a month. Cannot include customer specific OI discounts |
| T |
Turnovers – One time deal for a store or group of stores, submitted by the supplier/broker. Also includes new item plus-outs, trade show orders and sample orders |
Accurate as of 6/19/2020